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Feedback Needed: Proposed Stats Functionality for WCN 2.0

by Joey Manley

The following is a proposal for stats functionality in WCN 2.0. It was written for the team of developers I am working with to create WCN 2.0. However, I would like to have your feedback, if you are a comics creator who uses — or is thinking about using — webcomicsnation.com to publish your webcomics. It should go without saying that Modern Tales, girlamatic, serializer, Graphic Smash, and all other sites powered by WCN 2.0 will share this functionality.

Notes:

Rather than focus on GUI issues, I am attempting in this document just to come up with all the different kinds of reports the creators (and readers!) would like to be able to see. Some of these reports are obviously subsets of others. So there’s a report for “All Unique Visitors to My Site” and another one for “All Unique Visitors to a Particular Comic on My Site” — and the way to handle that in the UI is probably to provide the larger report, with dropdowns or whatever to allow filtering. Stuff like that. In some places, it’s obvious how this filtering would result in different reports based on one general report, so that’s reflected below. In other cases, there are probably things I’ve listed as separate reports below which could actually just be different “views” of each other. I will need some help from someone with a more disciplined understanding of data structures to figure that out.

I am shooting for the most ambitious possible version of the stats in this document. It is likely that availability of some of these reports can and should be pushed out beyond initial launch. We should work together to decide which are “L” (launch) “D” (delayed) and “Future release”. I don’t trust myself to do this categorization alone, because I’d just list everything as “L”. Because I’m like that.

All reports should come with charts and graphs where appropriate. All data should be downloadable in Excel or .csv format.

The phrase “branded content category” means a webcomic series, blog, a wiki, a forum, or other content area owned by the user which has a name, and multiple content items within it (individual webcomic installments, blog posts, etc). In some cases, forums, wikis, blogs, etc., belong to a particular webcomic series, and should not be counted separately as content categories — pageviews to the “Superguy” blog and forum and wiki should be credited to the webcomic series “Superguy” itself. In others — a blog that is launched on its own, not as a supplement to a webcomic, but as a standalone branded kind of blog — they are counted as separate branded content categories.

The word “venue” means the location where a comic is viewed. This might be the actual website itself, or an instance of a widget on some outside webpage, or within a full-content RSS reader like SharpReader, or on a cellphone, on Xbox Live, etc.

Unique Visitor Reports

General Unique Visitors: A chart. User can view the number individual humans who have visited his/her suite of pages on wcn, or his/her branded standalone site powered by wcn, during a specified period of time. The default appearance is a graph showing unique visitors by day for a week. User can change both of the time values (view uniques by hour for a day, view uniques by week for a month, or uniques by day for a month, or uniques by month for a year, or uniques by week for a year, or uniques by day for a year, etc.) using a simple drop-down filtering mechanism. Can show all uniques across the entire site (default) or configured by user to show uniques by content category (webcomic series, blog, etc.) or by content item (individual webcomic installment, blog post, etc). Can be filtered by venue (web or widget or mobile).

Registered Unique Users: this report shows the avatars of the top {n} number of registered wcn users who have visited this particular user’s wcn pages per {hour, week, month, year}, sorted by the number of visits per user. Note that these visitors can hide themselves from this report by choosing high privacy settings in their own profiles. If they do so, a placeholder question mark graphic will be shown where that user’s info would have normally appeared. Can be filtered by venue (web or widget or mobile).

Unique Visitors per Referring Link: this is a table, not a chart. Shows top outside links to the users’ pages sorted by incoming unique visitors (includes links back which pop a new window). Can be filtered to show only links to individual branded content categories, or individual content items. Can be aggregated by domain of outside link (so all links from any pages on a particular outside domain are aggregated into one number). Can be filtered to exclude or include WCN2 network pages (like the directory, the homepage, etc).

Unique Users by Merchandise Item: shows the number of unique users who look at and/or purchase one or more of the creator’s merchandise items per {hour, week, month, year}. Can be filtered to show all uniques who look at any item, or only those who purchased an item, or only those who looked at but didn’t purchase. Can show hard numbers or a percentage (vs. total uniques) at user’s option. Can be filtered by venue (web or widget or mobile)

Entry Pages Per Unique: this is a table, not a chart. Shows the top {n} entry pages to the user’s site, sorted by incoming unique visitors. Can be filtered by venue (web or widget or mobile)

Time Spent Per Unique: this is a chart. Shows the average time spent on the user’s site per unique visitor, by {hour, day, week, month, year}. I have some thoughts about how to acquire this data. But it won’t be easy. Can be filtered by venue (web or widget or mobile)

Pageviews Per Unique: this is a chart. Shows the average number of pageviews on the user’s site per unique visitor, by {hour, day, week, month, year}. Can be filtered by venue (web or widget or mobile)

Earnings Per Unique: this is a chart. Shows the average revenue share earnings per unique visitor by {hour, day, week, month, year}. Can be filtered by venue (web or widget or mobile)

Reader Participation Index: this shows the unique visitors who drop some sort of content (webcomic or blog comment, wiki edit, forum post, etc) into the creator’s site by {hour, day, week, month, year}. Can be expressed as a hard number or as a percentage (vs. all unique visitors). Helps creator gauge reader involvement. Default shows data across all content categories, but can be filtered by individual content category (webcomic series, blog, etc) — probably not by individual content item, though (probably useless at that level).

Unique Users Downloading Files: shows the hard number, or percentage of unique users who download one or more of the creator’s downloadable comics per {hour, week, month, year}, sorted by most popular downloadable content item to least.

Top Content Items by Unique: shows the top {n} individual content items (webcomic installment, blog post) by unique visitor.

Uniques by Geography: maybe a Google Maps mashup showing where, geographically, one’s users cluster. Possibly tied into a database of upcoming comic conventions so that creators can plan their convention appearances based on their popularity in particular regions.

Pageview Reports

General Pageview Report: shows pageviews by {hour, day, week, month, year}. Can be filtered by content category or by individual content item. Can be filtered by venue (web or widget or mobile). Can be filtered by individual content category, or individual content item.

Top Content Items by Pageview: shows the top {n} individual content items (webcomic, blog post) by pageviews.

Advertising Reports

Banner Impressions Report: shows banner impressions by {hour, day, week, month, year}. Can be filtered by content category or by individual content item. Can be filtered by venue (web or widget or mobile).

Banner Clickthroughs Report: shows banner clickthroughs by {hour, day, week, month, year}. Can be filtered by advertiser and by banner. Can be filtered by content category or individual content item. Can be filtered by venue (web or widget or mobile).

Merchandise Sales Report: shows total number of merchandise items sold per {hour, day, week, month, year}. Can be broken out by merchandise type (books, t-shirts, etc) or by individual merchandise item. Can be filtered by venue (web or widget or mobile)

Merchandise Item Pageviews: this is a table, not a chart. Shows how many people are looking at the top {n} merchandise items the creator is offering for sale, per {hour, day, week, month, year}. Can be filtered by venue (web or widget or mobile)

Referring Links

Note that the most important referring link report (uniques by referring link) is listed above under the “Unique Visitors” heading.

Referring Links by Age: shows the number of visits from any referring link resulting in at least {n} visits, sorted by newest links to oldest. Link age is determined by the first incoming visitor from that link. Number of visits can be expressed as a hard number of as a percentage of all visits, or as a percentage of all visits coming from referring links. Creator can change the {n} variable.

Earnings Reports

Advertising Revenue Share Report: shows revenue share by {hour, day, week, month, year}. Can be filtered by content category (allowing creator with multiple webcomic series, for example, to know which one he/she should be spending more time on, if money is a goal). Can be filtered by venue (allowing creator to see the difference between his/her website earnings vs. earnings from widgets vs. earnings from mobile, etc).

Merchandise Earnings Report: shows dollar amounts and/or unit sales of merchandise sales by {hour, day, week, month, year}. Can be broken out by merchandise type (books, t-shirts, etc) or by individual merchandise item.

16 Responses to “Feedback Needed: Proposed Stats Functionality for WCN 2.0”

  1. Jason Thibault Says:

    Hi Joey,

    All of that works for me. That would be an incredibly powerful set of tools to monitor traffic with.

  2. Mike Hankins Says:

    This is pretty powerful, actually it’s way more than I feel like I need, which is probably a good thing. As long as I can see total hits and unique individuals per day, I’m happy. But the extra stuff you describe is pretty awesome.

    -Mike

  3. Steve Walsh Says:

    Joey,

    My take (keep in mind that I have no merchandise, so my ideas on priority may be skewed):

    ********
    *Launch*
    ********
    General Unique Visitors
    Unique Visitors per Referring Link
    Entry Pages Per Unique
    Pageviews Per Unique
    Unique Users Downloading Files
    Top Content Items by Unique
    General Pageview Report
    Top Content Items by Pageview
    Banner Impressions Report
    Banner Clickthroughs Report

    *********
    *Delayed*
    *********
    Unique Users by Merchandise Item
    Time Spent Per Unique
    Earnings Per Unique
    Uniques by Geography (I like that sort of thing, but it can probably wait)
    Merchandise Sales Report
    Merchandise Item Pageviews
    Referring Links by Age
    Advertising Revenue Share Report
    Merchandise Earnings Report

    ********
    *Future*
    ********
    Registered Unique Users
    Reader Participation Index

    Lookin forward to hearing more about your “business deal” you mentioned on TAC forum.

  4. Dirk Tiede Says:

    Looks like a good, comprehensive feature list. Covers everything I use eXtremeTracker and Google Analytics for. The user participation and merchendise tie-ins sound particularly intrigueing.

    I’m very much looking forward to the WCN 2.0 codebase.

  5. Gerhard Bahnsen Says:

    Looks good, very full-featured. My biggest concern for stats are that they are real-time, as opposed to waiting until the day is over like Google, and that they’re reasonably accurate. But these options look really good. I kind of agree with Steve Walsh as to the priorities. I’m also looking forward to version 2.0.

  6. Max Vaehling Says:

    Sounds great. I wonder how much of it will be available to free account users? ;)

    One thing I’m missing that came up before (although i may have overlooked it among all these features) is a way to tell the tooncast views from the actual page views on the site.

    As for scheduling, in general I’d say unique visitor features first, overviews later, because overviews make more sense when there’s more data to compare.

    Registered unique viewers and participation index can wait, like Steve said. Also, the mapping feature. That’s really fancy, but not a must.

  7. Joey Manley Says:

    Max: in the above document the word “widget” means, essentially, the next generation version of “tooncast.”

  8. Robert Smith (duckparade) Says:

    Who could ask for more! Looks to be a very ambitious project.

  9. Joey Manley Says:

    Also, to answer your other question, Max: in WCN 2.0, the differences between free accounts and pay accounts will change dramatically. Both kinds of accounts will get much, much, better. Both will be better than the best kind of WCN account available now. And all of the functionality above *will* be available to free accounts. That’s all I can say right now.

  10. Max Vaehling Says:

    Great! I’ve been wondering what widgets you meant…

  11. Jim Thompson Says:

    Wow, this would be great and alot of info to process for the comic creators. Like Steve Walsh stated above, his breakdown of Launch tools vs delayed and future is pretty much my thoughts too. If these items were available at launch it would be great Joey:

    General Unique Visitors
    Unique Visitors per Referring Link
    Entry Pages Per Unique
    Pageviews Per Unique
    Unique Users Downloading Files
    Top Content Items by Unique
    General Pageview Report
    Top Content Items by Pageview
    Banner Impressions Report
    Banner Clickthroughs Report

  12. Victor Daniel Says:

    Sounds like you’re well on your way to replacing Analytics and Extreme Tracker, if you can get the “launch” items running when WCN 2.0 is launched. We sure wouldn’t need outside stats then.

  13. Pat Jones Says:

    It’s going to be almost like having a personal marketing department, and that’s a really ambitious list of features!

  14. T Campbell Says:

    Much later, these two occur to me:

    Percentage of New Visitors (Month-to-month). Something GAnalytics offers now.
    Percentage of Retained Visitors (Month-to-month). How many of last month’s visitors came back?

  15. Ryan Dunlavey Says:

    Honestly I really could care less about stats, user clickthroughs and other such nonsense. As a creator I much, much more interested in the GUI and user experience.
    Comics are a visual medium and the entire experience needs to compliment the content people are going to offer. I’ve always liked the CONCEPT of Webcomicsnation, but I’ve never signed up for an account to host my own comics primarily because the site is cluttered and UGLY. I don’t want the comic I sweated over buried under a bunch of visual garbage like stats, ads, links, wiki or other 2.0 flotsam I neither need or want.
    Keep it clean.
    Keep it simple.
    Make it completely customizable.
    And please, for the love of Schultz, hire a graphic designer.

  16. Joey Manley Says:

    Ryan: yup. That’s the idea. That’s one of many reasons we sought out investment capital in the first place — to be able to hire the talented people, like graphic designers and programmers, who could help us live up to the high level of ambition represented by our projects.

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